Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and no strategy or system can guarantee winnings. Please gamble only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to access online gaming services in New Zealand. If you are under the legal age of gambling in your jurisdiction, you are not permitted to use gambling services. We are committed to preventing underage gambling and will verify your age during registration.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money intended for bills, rent, or essential expenses
- Spending increasing amounts of time and money on gambling
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Lying about the extent of your gambling activities
- Using gambling as an escape from problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to reduce or control your gambling
- Neglecting family, work, or personal responsibilities
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Safeguards
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose within a given timeframe
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Pause: Temporarily suspend your account for a cooling-off period
Take advantage of these tools to stay in control of your gaming habits.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation (NZ) – Free, confidential support and counselling
www.pgf.nz | Phone: 0800 664 262 - Gambling Helpline – 24/7 support service
Phone: 0800 654 655 - Samaritans – Emotional support and crisis intervention
Phone: 1737 (call or text, free)
International Support Services
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – National self-exclusion scheme – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Need Help?
If you believe you have a problem with gambling, please reach out for help today. Speaking to a counsellor or support service is confidential, non-judgmental, and can make a real difference. You don't have to face this alone.
Contact the Problem Gambling Foundation (NZ): 0800 664 262 or visit www.pgf.nz
TheVintry.co.nz is committed to promoting responsible gaming. All information on this page is provided for educational purposes. If you choose to gamble online, please do so responsibly and within your means.